Dippy on Tour Retail Supervisor
Customer Service



Job Title Dippy on Tour Retail Supervisor
Job Reference Number L1979
Closing Date 29 November 2019
Interview Date w/c 9 December 2019
Location Number One Riverside and Touchstones
Pay Band Band 3, £9.05 – £10.69 per hour
Hours of Work 37 Hours Per Week, Fixed Term February 2020 – June 2020

Do you have a genuine passion for delivering exceptional customer service? Would you like to join us as part of the Dippy on Tour Team at Rochdale?

WHAT YOU WILL BE DOING
Your role will be to provide a professional, efficient and high quality service to customers of Link4Life. As the Dippy on Tour Retail Supervisor you will be responsible for leading and motivating a team of Retail Assistants, ensuring that the retail team delivers exceptional customer service at all times. You will be responsible for the daily operation of both Dippy on Tour Shops at Number One Riverside and Touchstones. You will have a strong drive for achieving sales targets, ensuring the team achieves sales targets and Key Performance Indicators (KPI's), maximising profits at both sites. You will also be organised, with good IT, administration and communication skills in order to successfully manage and motivate the Retail Team across both sites.

WHAT WE NEED FROM YOU?
• Supervisory or Team Leader experience in retail or customer service role
• Experience of motivating and coaching staff to ensure high standard of customer service and performance
• Ability to prioritise, set and achieve targets
• Friendly outgoing personality
• Knowledge of electronic cash payment systems
• Excellent time management
• Ability to work flexibly including weekends

WHAT WE CAN OFFER YOU!
Link4Life is committed to being an employer of choice and offer competitive salaries and a wide range of benefits, including access to:
• Employee Assistance Programme
• Free Gym Membership
• Learning and Development Opportunities
• Pay Rates above National Living Wage

WHO ARE WE?
We are a charity based in Rochdale that aims to inspire every member of our diverse community to live more active, creative and healthy lifestyles.

If you wish to apply for this job, please visit www.link4life.org/jobs to download our Application Form.

Please send completed applications to: jobs@link4life.org

If you do not have access to the Internet please telephone 01706 926215 to request an Application Form through the post, quoting the job reference number above.

All applications must be made using the Link4Life Application Form as we do not accept CVs

All jobs are subject to a DBS Check appropriate to the role

.Job Description
Location
Your Trust
Vacancy Description
 


Job Title Dippy on Tour Retail Supervisor
Job Reference Number L1979
Closing Date 29 November 2019
Interview Date w/c 9 December 2019
Location Number One Riverside and Touchstones
Pay Band Band 3, £9.05 – £10.69 per hour
Hours of Work 37 Hours Per Week, Fixed Term February 2020 – June 2020

Do you have a genuine passion for delivering exceptional customer service? Would you like to join us as part of the Dippy on Tour Team at Rochdale?

WHAT YOU WILL BE DOING
Your role will be to provide a professional, efficient and high quality service to customers of Link4Life. As the Dippy on Tour Retail Supervisor you will be responsible for leading and motivating a team of Retail Assistants, ensuring that the retail team delivers exceptional customer service at all times. You will be responsible for the daily operation of both Dippy on Tour Shops at Number One Riverside and Touchstones. You will have a strong drive for achieving sales targets, ensuring the team achieves sales targets and Key Performance Indicators (KPI's), maximising profits at both sites. You will also be organised, with good IT, administration and communication skills in order to successfully manage and motivate the Retail Team across both sites.

WHAT WE NEED FROM YOU?
• Supervisory or Team Leader experience in retail or customer service role
• Experience of motivating and coaching staff to ensure high standard of customer service and performance
• Ability to prioritise, set and achieve targets
• Friendly outgoing personality
• Knowledge of electronic cash payment systems
• Excellent time management
• Ability to work flexibly including weekends

WHAT WE CAN OFFER YOU!
Link4Life is committed to being an employer of choice and offer competitive salaries and a wide range of benefits, including access to:
• Employee Assistance Programme
• Free Gym Membership
• Learning and Development Opportunities
• Pay Rates above National Living Wage

WHO ARE WE?
We are a charity based in Rochdale that aims to inspire every member of our diverse community to live more active, creative and healthy lifestyles.

If you wish to apply for this job, please visit www.link4life.org/jobs to download our Application Form.

Please send completed applications to: jobs@link4life.org

If you do not have access to the Internet please telephone 01706 926215 to request an Application Form through the post, quoting the job reference number above.

All applications must be made using the Link4Life Application Form as we do not accept CVs

All jobs are subject to a DBS Check appropriate to the role

.Job Description